RESHORING & ONSHORE TRANSITION
Where the Work Belongs Is a Decision. We Run It.
Some functions should come back to the US. Some should stay offshore, move nearer, or sit in a center you own. We model that choice against your requirements, including a US team much smaller than the roster it would replace. Then we run the move.
Both Directions Can Be the Right Answer
For years the default was to move work to a lower-cost country and staff it role for role. That default is no longer the whole analysis. Wage gaps have narrowed. Coordination, rework, and time zones show up in the real cost. Data, quality, and control pull some work back toward the US.
The reshoring case has changed for a more important reason. Coming back requires far fewer people in the US. Redesign the workflow first, including where AI carries the load, and the onshore team is much smaller than the offshore roster. Fully loaded US cost on that team can beat a large offshore bench. When the baseline says the work should stay offshore, move nearer, or sit in a center you own, that is the recommendation. Those programs are labor optimization and Global Capability Centers.
What We Do
The decision, the cost model, and the transition. One program, in either direction.
Requirement-Based Location Decision
We start from what the function has to satisfy: cost, quality, speed, data, compliance, and control. Offshore, nearshore, a center you own, and a return to the US are scored on the same baseline. The recommendation follows the requirement.
Reshoring Economics With a Smaller US Team
The comparison is current offshore or outsourced spend against a redesigned US operation. We size the onshore team to the work a person still has to do. That team is much smaller than a seat-for-seat replacement, and that headcount is what goes into the cost model.
Vendor & Provider Offboarding
When the decision is to move, we manage the wind-down of the existing offshore or outsourced arrangement: contract exit terms, timeline coordination, and service continuity during the handoff.
Transition Planning & Sequencing
We build the sequencing plan: what moves first, what runs in parallel, and what stays where it is for now. Safeguards are in place if a step slips, so nothing is dropped mid-transition.
Onshore Operations Stand-Up
We stand up the new team at the size the model calls for: hiring support, process documentation, knowledge transfer from the outgoing provider, and quality checkpoints through go-live. A cost baseline and a named owner keep the headcount from growing back.
How We Do It
We baseline the requirement, size the team the work actually needs, and leave an owner so the decision holds.
Baseline the Requirement
Current cost, required output, and the risks in play, plus the US team size after the workflow is redesigned.
Move What the Model Supports
A sequenced handoff with documented processes and no gap in service. Work that should stay put for now stays put.
Leave a Named Owner
A cost baseline, metrics, and someone accountable so headcount and spend do not drift after go-live.